City of Owasso

Emergency Services Dispatch

US-OK-Owasso
3 years ago
ID
2015-1027
# of Openings
10
Category
Police Department

Overview

Salary:

$15.00 with the possibility of additional experienced based pay. 

• $500/yr incentive for experience as an Emergency Services Dispatcher, payable upon completion of probationary period, maximum of 5 years. *Years of experience are approved at the discretion of the Chief of Police

 

Summary:

Under general supervision of the Dispatch Supervisor, receives requests for police, fire, and emergency medical assistance from the public.  Dispatches and/or relays calls for service to the appropriate police, fire, and emergency medical agencies or units.  Assists emergency service agencies by collecting, retrieving, and disseminating information vital to operations.  Acts as a jailer providing supervision, cleaning duties, meals and phone calls for prisoners.  Requires ability to work both day and night shifts in increments of 8-12 hours.  May include working holidays. 

 

The Owasso Police Department has an opening for dispatcher.

• Dispatchers start at $15.00 per hour payable every two weeks.
• For experienced dispatchers we offer a $500 bonus for each year of emergency dispatch experience (up to $2500) payable upon completion of a 6 month probationary period.
• We offer incredible benefits to our employees. We offer medical, dental and vision plans. Health insurance premiums are free for the employee and family coverage is available at a very affordable rate.
• We offer a retirement plan through the Oklahoma Municipal Retirement fund and an optional payroll savings plan with 50% matching funds on up to 2% of your earnings.

Dispatch is emotionally difficult and stressful, but one of the most fulfilling experiences your will ever have.
Dispatch is a career, not just a job.
Dispatchers are professionals with specialized skills and talents that are unique to that profession.
The hiring process is somewhat extensive, because we want the best. If you would like a career that truly makes a difference for your community, one that offers personal and professional fulfillment, stability and a sense of pride, apply for a position at the Owasso Police 

 

 

Responsibilities

 

• Regular, multiple or conflicting demands, time pressures, deadlines, or emergencies
• Regular sustained concentration
• Some physical effort or dexterity
• Sustained posture in a seated position for prolonged periods of time
• Viewing computer screen and inputting data, sometimes for sustained periods of time
• Conversing by telephone and radio, communicating with and assisting the public and police and fire personnel during emergency and non-emergency situations
• Subject to emergency call-ins, shift hold over and schedule reassignment for the good of the service.

 

 

 

Qualifications

Minimum of 2 years previous experience in emergency services including police, fire or EMS agencies or private sector high volume call center.
•High School Diploma or Equivalent. 
•Valid Oklahoma drivers’ license with no suspensions in the past 5 years.
•Must be skilled or expert in Microsoft Office applications.
•Must be able to keyboard at least 35 words per minute. 
•Must be able to pass a criminal background check. 
•Must be able to react quickly, efficiently and calmly, and adopt an effective course of action in emergency and routine situations. 
•Must possess emotional self control in high stress volatile work environment.

Preferred certifications or the ability to obtain within 90 days of employment:
•OLETS certification
•Oklahoma State Jailer Certification
•CPR Certification
•First Aid Certification
•APCO certification
•EMD certification

 

This posting is to create a hiring pool only, we currently do not have a Dispatch position open.

 

 

Pre-Employment Drug Screening Required
Deadline for Application: OPEN UNTIL FILLED

 

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